Hello,
I’m sorry to hear that you are facing an issue while updating the Rank Math plugin on your website. The error message "Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature" typically indicates a problem with the zip file format during the update process.
To resolve this issue, you can try the following steps:
-
Manual Update: You can manually update the Rank Math plugin by downloading the latest version from the official Rank Math website and then uploading it to your WordPress site.
-
Check File Integrity: Ensure that the downloaded zip file is not corrupted. Sometimes re-downloading the plugin zip file can resolve this issue.
-
Clear Cache: Clear any caching plugins or server-side caches that might be interfering with the update process.
If the issue persists after trying these steps, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention.
Sources:
Installing Rank Math Plugin with SSH or Terminal » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
How to Install Rank Math Using an FTP Client on Your WordPress Website
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
