Can’t type certain letters into focus keyword block

#44538
  • Resolved Gordon Hall

    4 years, 7 months ago

    Rank Math free

    Hi, I’m trying to input a word into the ‘Focus Keyword’ section, and there’s certain letters it’s not accepting. So I’m trying to have ‘Coronavirus’as the keyword, and characters.

    I am using the latest versions of WordPress and Divi

    O – open project settings
    H – editing history
    P – portability

    I’ve tried it in both Chrome and Firefox, as well as Chrome incognito – it’s doing the same.

    I’ve also tried it in two different websites, which are hosted on different servers…

    I’ve now tried it by rolling back the divi version from 4.4.3 to 4.4.2 and it’s working, so there’s an incompatibility somewhere. You might want to look into that or speak with Elegant Themes.

Viewing 10 replies - 16 through 25 (of 25 total)
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  • Todd

    4 years, 6 months ago

    Rank Math free

    Hello,

    Could you please update to the latest version of the Divi theme?

    As per other users, they have already fixed this issue.

    Do check and let us know if you continue to face this issue even with the latest version of Divi.

    Techno007

    4 years, 6 months ago

    Rank Math free

    Yes, I am still facing this issue with DIVI 4.4.5 and RankMath 1.042.3. This is a RankMath problem. Why are you now backpedaling when you said previously that you had it fixed internally? RankMath 1.041.2 works just fine with DIVI 4.4.3 – 4.4.5.

    MrChreddy

    4 years, 6 months ago

    Rank Math free

    Hi, I have the same problem on my sites.

    I’ve got the DIVI 4.4.5 and the latest Rank Math, it’s all updated, bat I can’t Write the Keywords in the snippet.

    In other sites I got the 1.041.2 Rank Math and the 4.4.5 Divi and works fine.

    I wrote to the Divi support and they told me that it’s a RankMath problem.

    Todd

    4 years, 6 months ago

    Rank Math free

    Hi,

    I am just stating what other users have mentioned.

    Yes, we have fix this issue internally and we will release an update. But other users have also mentioned on this forum that Divi said it is a Divi issue and they have fixed it. Some even reported that all but letter O is working now.

    In any case, we will be releasing our own update in a few days to tackle this issue.

    Thank you.

    Marta

    4 years, 6 months ago

    Rank Math free

    PLEASE I need to have this fixed asap. Do you have an ETA?

    Techno007

    4 years, 6 months ago

    Rank Math free

    Funny, DIVI support told me the exact opposite. They told me that this is a RankMath plugin problem. O, P and H are still a problem.

    Todd

    4 years, 6 months ago

    Rank Math free

    Hello,

    We do not have an ETA. We are testing the private beta and we will release a public beta in a day or two. Then, it might take 1-2 weeks depending on whether there are any major issues or not.

    In the meantime, you could use the bulk edit feature to add the focus keyword:
    null

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Todd

    4 years, 6 months ago

    Rank Math free

    Hello,

    I just wanted to let you know that the Divi team has fixed this issue and released an update.

    Please update to the latest version of Divi 4.4.6 to start entering the focus keywords once again in Rank Math.

    You can also refer to this changelog where they mentioned that the issue has been fixed:
    https://www.elegantthemes.com/api/changelog/divi.txt

    If you face any other issue, we are just a ticket away.

    Thank you.

    Techno007

    4 years, 6 months ago

    Rank Math free

    Whew, you guys managed to sit on your hands long enough to let DIVI fix it. Good job there, Todd. I guess as long as it’s fixed…until next time…

    Todd

    4 years, 6 months ago

    Rank Math free

    Hello,

    We are glad it is fixed. We were not manufacturing comments when we said Divi said they will fix it.

    We are here if you need our help in the future.

Viewing 10 replies - 16 through 25 (of 25 total)
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The ticket ‘Can’t type certain letters into focus keyword block’ is closed to new replies.