Can't Submit RankMath Sitemap to google webmasters console

  • Hello,

    I have installed RankMath & configure it and all is good but first the plugin shows that i have a sitemap but when i check on my website there’s no sitemap file, and second thing when i try to submit the sitemap manually to google it doesn’t work because it doesn’t any file, Also when i check the indexed links it says those are indexed via googlebot not sitemap.
    Can you please help me !

    • This topic was modified 4 months, 2 weeks ago by Younes Salmi.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    Hello,

    Thank you for your reply, i have tested that and tried to clear cache and i teste d on google console but still the same problem.

    Please the Screenshot i attached showing the issue.

    https://prnt.sc/o9gs2n

    Hi there,

    Thanks for getting in touch.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello Michael,

    I have edited post & included the login in “Sensitive Data”s to my website admin panel.

    Please let me know if you found any fix for that, it’s urgent for me and i got that issue for the first time.

    Hi there,

    Thanks for getting back to us.

    I have tested your sitemap on https://www.xml-sitemaps.com/validate-xml-sitemap.html and onlinecurl.com and the file is valid.
    Please add my as an owner to your domain property through the email address on the sensitive data section so that we can investigate this issue further.

    Thank you.

    Hi,

    when i check the sitemap on that website it says is not valid.

    Okay i will add your email.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I Have created new access with the email you sent me.

    Hi there,

    I do not think that this process was successful. I am unable to view your domain property when I login to the Google search console.
    Please add my email once again as a property owner on your dashboard.

    I am looking forward to helping you. Thank you.

    Sorry i missed something there ! I just added you to my Google search console for the domain Craftystars.com.

    Just check now.

    Hi Younes,

    Thanks for the access.

    I have deactivated the RM sitemap module and installed the Google XML plugin but the new sitemap file is reporting the same error on the search console.
    Please reach out to your host and check whether this is a known issue when uploading sitemaps on the search console or whether there is a configuration issue that is blocking the request.

    Let me know how this goes. Thank you.

    Hi Michael,

    Okay i will check with my host about that and get back to you.

    Hi Younes,

    I will am looking forward to hear their opinion on this.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Can't Submit RankMath Sitemap to google webmasters console’ is closed to new replies.