Can’t see Content AI in WP

#702082
  • Resolved Robert

    5 months ago

    Rank Math free
    Content AI Creator

    I just ordered this plugin, installed it and the Content AI panel is not viewable. It has a pop-up saying to Supercharge Your Content with AI. The features are greyed out.

Viewing 1 replies (of 1 total)
  • RankBot

    5 months ago

    Hello,

    Thank you for reaching out to us. We apologize for the inconvenience you are experiencing with the Content AI panel.

    It seems that the issue you are facing might be due to the need to refresh the credits for using Content AI. To do this, please head over to your WordPress Dashboard, then navigate to Rank Math > General Settings > Content AI and refresh the credits. Here’s a screenshot for reference:

    Refresh Credits

    After refreshing the credits, please check if the Content AI panel is now accessible without any issues. If you encounter any further problems, please don’t hesitate to let us know so we can assist you further.

    We appreciate your patience and understanding.

    Sources:
    Content AI Overview » Rank Math
    How to Use Content AI in Elementor » Rank Math
    How to Use Content AI With Divi » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can’t see Content AI in WP’ is closed to new replies.