Hello,
Thank you for reaching out to us regarding the issue you are facing with purchasing the Rank Math PRO plan. We apologize for any inconvenience this may have caused.
If you are experiencing payment failures while trying to purchase the PRO plan, there are a few common reasons why this might be happening. Please ensure that your payment method supports payments in USD, subscription-based payments, and is not a prepaid card. Additionally, make sure that international payments are enabled and that your IP is not using a Proxy, VPN, or hosting service.
If all the above conditions are met and the issue persists, we recommend contacting your bank to inquire about the reason behind the payment failure and request them to approve the transaction on your end.
If you encounter any further difficulties, please provide us with more details or a screencast of the issue using a tool like Loom so we can assist you more effectively.
Thank you for your understanding, and we look forward to helping you resolve this matter promptly.
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
