Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Unfortunately, FastSpring (our payment gateway) doesn’t support Paypal in China as stated in their document here: https://fastspring.com/docs/payment-methods-accepted-by-fastspring/
I would suggest using a different payment method such as accepted cards, AliPay, or wire transfer.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
Please make sure that the flag during checkout is showing the correct country at the top right corner. Here’s an example screenshot:
If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.
Lastly, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.