can’t pay for plugin

#291315
  • Resolved AvraSys
    Rank Math free

    Hi,

    Tried to purchase the plugin, but the paypal payment doesn’t work. I get a “Fatal Failure” error message.

    Tamas

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that the current payment method you have supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.​​​​​​​

    All of the above is ok. I don’t think the issue is on my end. I just tried again paying with paypal and now I’m redirected to a 404 page. I think you got some issues with your paypal integration.

    Hello,

    It seems that your account is already upgraded to the PRO version. You’ll also notice that the PRO badge is already showing on your account details.

    pro

    You can now download the latest version of Rank Math PRO plugin from your account. Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘can’t pay for plugin’ is closed to new replies.