Can't login Call to undefined method RankMath\Helper::is_edit_allowed()

#14439
  • Resolved Syncbear

    5 years, 2 months ago

    Rank Math free

    Hello,

    I have the big? case.

    Call to undefined method RankMath\Helper::is_edit_allowed()
    E_ERROR ………………………… 29 pliku /home/…………./ftp/…………….-cms/wordpress-new/wp-content/plugins/seo-by-rank-math/includes/settings/general/htaccess.php. ………………: Call to undefined method RankMath\Helper::is_edit_allowed()

    and I can’t log in.
    How to solve it?
    Ftp and unactive it then…
    Regards

    • This topic was modified 5 years, 2 months ago by Syncbear.
Viewing 4 replies - 16 through 19 (of 19 total)
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  • Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thanks for the patience.

    I am sorry but the FTP password provided is not correct. Could you please check this and share some new access so that we can check this issue for you?

    We are looking forward to helping you. Thank you.

    Syncbear

    5 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Syncbear

    5 years, 2 months ago

    Rank Math free

    Hello,

    I log in. I have no idea what’s happend before. I hope to this the end of this story.

    Regards

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hi there,

    Thanks for getting back to us.

    I am glad that this is now working for you 🙂

    Feel free to contact us should the issue pop up again. Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)
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The ticket ‘Can't login Call to undefined method RankMath\Helper::is_edit_allowed()’ is closed to new replies.