Can't login Call to undefined method RankMath\Helper::is_edit_allowed()

  • Hello,

    I have the big? case.

    Call to undefined method RankMath\Helper::is_edit_allowed()
    E_ERROR ………………………… 29 pliku /home/…………./ftp/…………….-cms/wordpress-new/wp-content/plugins/seo-by-rank-math/includes/settings/general/htaccess.php. ………………: Call to undefined method RankMath\Helper::is_edit_allowed()

    and I can’t log in.
    How to solve it?
    Ftp and unactive it then…
    Regards

    • This topic was modified 1 week, 4 days ago by  Syncbear.
Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sth simillar is on the second page.

    Błąd typu E_ERROR został spowodowany w linii 126 pliku /home/xxxxxxxxx/domains/xxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-result.php.

    Komunikat błędu: Uncaught Error: Cannot use object of type RankMath\SEO_Analysis\Result as array in /home/xxxxxxxxxxxxx/domains/xxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-result.php:126

    Stack trace:
    #0 /home/xxxxxxxxxx/domains/xxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php(179): RankMath\SEO_Analysis\Result->get_status()

    #1 /home/xxxxxxxxxxxxxxxx/domains/xxxxxxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php(110): RankMath\SEO_Analysis\SEO_Analyzer->get_graph_metrices()

    #2 /home/xxxxxxxxxxxxxxxx/domains/xxxxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php(102): RankMath\SEO_Analysis\SEO_Analyzer->display_graphs()

    #3 /home/xxxxxxxxxxxxxxxxxxxxxxx/domains/xxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/views/main.php(56): RankMath\SEO_Analysis\SEO_Analyzer->display()
    #4 /home/xxxxxxxxxxxxxxxxx

    Regards

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Done

    • This reply was modified 1 week, 3 days ago by  Syncbear.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Thanks for the access.

    Unfortunately the first website password does not work but I was able to login to the second website and fix the SEO analysis error.
    I could however not replicate the RankMath\Helper::is_edit_allowed() error on your site.
    Can you still experience this error on the site?

    We are looking forward to helping you. Thank you.

    Hello,

    “Unfortunately the first website password does not work”

    And this is the problem.
    24h ago url was redirecting …. rankmath…..

    Regards

    Hello,

    Thanks for the additional information.

    I do not think that the incorrect password is related to Rank Math. Could you please rename the Rank Math folder via FTP and check whether the issue will still be replicated?

    We are looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I added the login link. There is the link below the url first page.

    Regards

    Hello,

    I can see that Rank Math is still activated on your site. Please share some temporary FTP access so that we can check the issue for you.

    We are looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)

The ticket ‘Can't login Call to undefined method RankMath\Helper::is_edit_allowed()’ is closed to new replies.