Can’t link to google analytics

#693133
  • Resolved Nickeisha
    Rank Math free

    Hello I am going through the setup wizard from the WordPress plugin. When I reach the Analytics portion it will not connect. Trying to connect using s*************@g********. I tried using chrome then safari. I waited overnight and tried again and still nothing even though I got an email from Google saying they are connected with rankMath.
    Please help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues connecting your Google Analytics account with Rank Math. It seems like you’ve tried multiple times and across different browsers, but the connection is still not working.

    To troubleshoot this issue, I recommend testing the connection from within the Rank Math plugin. Here’s how you can do it:

    1. Go to Rank Math SEO → General Settings → Analytics in your WordPress dashboard.
    2. Click on the Test Connections option at the top right of the Analytics settings.

    Test connections

    After clicking the option, Rank Math will validate the existing connections. A green signal indicates a valid connection, while a red signal indicates a glitch in the corresponding connection.

    If you see a red signal, you can try reconnecting your Google account by following the steps provided in the Rank Math plugin.

    If the issue persists even after reconnecting your Google account, or if you continue to see a red signal when validating your connection, please share the error log with us by opening a support ticket here.

    I hope this helps resolve the issue. If you have any further questions or need additional assistance, feel free to let us know.

    Sources:
    How to Setup Rank Math SEO Plugin Properly
    Resolving Rank Math Analytics Related Issues » Rank Math
    Google URL Inspection API Integration in Rank Math
    Benefits of Creating a FREE Rank Math Account » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please follow the steps below to fix it.

    1. Check to make sure that you have verified Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Then remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
    Rank Math support

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference.
    Rank Math support

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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