Can’t find my domain in “Connected Websites”?

#38856
  • Resolved CloudBiz
    Rank Math business

    I can’t find my domain in “My account / Connected Websites”. I have now tried to create a new account at rankmath.com but I still can’t see my domain. How can I “reset plugin” to start from scratch?

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  • CloudBiz
    Rank Math business

    ?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    If you had disabled your account within WordPress then the domain will not show up as an activation. You can however head over to Rank Math > Dashboard > Help > Activate plugin and enter your account credentials to add the domain to the list of activations.

    To be able to reset the plugin, you can add the following code snippet to your theme:

    /**
     * Filter to remove Rank Math data from the database
     */
    add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );

    Next, deactivate and delete the plugin and then remove the code. You can then perform a fresh install.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t find my domain in “Connected Websites”?’ is closed to new replies.