Can’t Enable the Index Status tab

#770075
  • Resolved Dave Jones
    Rank Math free

    Hi,

    I have followed all steps recommended and still no luck.

    I have uninstalled, reconnected over and over and still won’t let me enable it is just grey.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the inconvenience you are facing with enabling the Index Status tab in Rank Math despite following all the recommended steps and reinstalling multiple times. If you are still unable to enable the Index Status tab even after reinstalling, you may need to re-fetch your analytics data from Google.

    To do this, please update Rank Math to the latest version and navigate to Rank Math SEO → Status & Tools → Database Tools. Then, click on Rebuild Index for Analytics as shown in this guide.

    After that, go to Rank Math SEO → General Settings → Analytics → Analytics Database. Click on Delete data and then click on Update data manually following the steps outlined here. This process will trigger Rank Math to re-fetch your analytics data from Google.

    If the issue persists, it might be due to domain properties not fully supported by our plugin. In this case, you should reconnect your Google account from WordPress Dashboard → Rank Math SEO → General Settings → Analytics and connect the URL-prefix property. Once done, try enabling the Index Status tab again.

    If you continue to experience difficulties, please feel free to reply to this ticket, and a human agent from our support team will assist you further. Thank you for your understanding and patience.

    Sources:
    Google URL Inspection API Integration in Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Why Did My Website Disappear From Google Search? » Rank Math

    I have followed all steps with no luck

    Hello,

    This usually happens when you’re using the domain property (sc:domain) to connect your site to your Search Console account.

    For Google Search Console, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t Enable the Index Status tab’ is closed to new replies.