Can’t edit robots.txt file

#137154
  • Resolved travellyyng
    Rank Math free

    Hello there.
    I have a problem with the plugin, I can’t edit the robots.txt file even if the FTP is not available.

    Also, the robots.txt file that RankMath shows me is different from the real one visible online.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    For the robots.txt option in Rank Math to work, you have to delete the robot.txt in your website’s root folder.

    Then Rank Math will be able to generate a robots.txt file for you and you can manage that from WordPress Dashboard > Rank Math > General Settings > Edit Robots.txt

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Thank you for getting in touch with us and sorry for any inconvenience caused.

    I was able to check your site and the issue with robots.txt is coming from the defender plugin. It seems to generate it’s own robots data which is overriding Rank math virtual robots text.

    I didn’t manage to find the setting to switch this off on the plugin, would you please get in touch with WPMU DEV team to assist you in disabling this feature in their plugin to allow Rank math robots.txt to be editable.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t edit robots.txt file’ is closed to new replies.