Can’t Edit Meta Descriptions

#418011
  • Resolved Mark Mcintyre
    Rank Math free

    Hello,

    For some reason when I can’t change the meta title and/or description of a post – it keeps reverting back to the original title and description after updating.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please check your browser console for script errors when you save your pages.

    If you see an error containing “updateMeta”, then your server must be blocking Rank Math’s API. Please refer to this guide to fix it: https://rankmath.com/kb/meta-data-not-saving/#firewall

    Let us know how that goes. Looking forward to helping you.

    Here is a screenshot of the error I get when updating a post:

    https://ibb.co/ysDPth9

    Anas
    Rank Math business

    Hello,

    The updatemeta route is blocked on your website.

    Please follow the guide shared by my colleague above and whitelist the route from the firewall.

    Whitelisting the route should fix the issue.

    Let us know how it goes.

    We are here to assist you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t Edit Meta Descriptions’ is closed to new replies.