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HI again people,
i have been working through Rank math plugin tutorial but now when i click on the page in elementor i cant edit it as its just spinning. also when i go to a page and edit in wordpress on the rank math icon in top corner and click on t, it generates an error which is a pain.
any suggestions helpful and happy to add a login if that helps if you give instrcutionsmany thanks
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Is this happening with Rank math and Elementor only active? Are you using our the latest Rank math release(1.0.45)?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Cant edit in elementor since I have completed setup of Rank Math and other error’ is closed to new replies.