Hello,
We apologize for the issue you are facing with creating a new schema template. It seems like there might be a redirect problem when you attempt to create a new template.
To troubleshoot this, we recommend checking the following:
- Clear your browser cache and cookies, as this can sometimes resolve redirect issues.
- Disable any caching plugins temporarily to see if they are causing the problem.
- Check for plugin conflicts by deactivating other plugins one by one to identify if another plugin is interfering with Rank Math.
- Ensure that your WordPress and Rank Math plugin are updated to the latest versions.
If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for bringing this concern to our attention!
Sources:
How to Use Schema Templates in Rank Math PRO » Rank Math
Configuring “Schema Markup” in Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
