I tried reinstalling the plugin, but it didn’t work š
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. Iām sorry for the delay and for any inconvenience this issue may have caused you.
I’ve investigated your site, and it seems that you’re using /inlog-licentiebaas/ instead of /wp-admin/ for your WordPress dashboard that seems preventing to connect your website to your Rank Math account. Could you please disable that feature on your website then try to connect again?
I hope that helps. Thank you, and looking forward to your update.
Hello, that is not the problem. I installed this feauture after i found out that rankmath was not working. I will change it to wp-admin again. Can you check again for me?
Hello, problem is still not solved. Did you check again?
Hello,
Thank you for the update, and sorry for the delay.
I’ve checked your website, and it seems that didn’t fix the issue. However, I have forwarded this issue to our dev team for further investigation, and we will be back to you shortly.
In the meantime, please don’t hesitate to contact us anytime to assist you further with anything else.
Thank you, and we really appreciate your kind patience in this matter.
Thanks for your help.
When can i expect a message from the Development team?
Hello,
We will get back to you today.
We are sorry about this issue once again.
Hello,
Could you please share your FTP details as well so we can check?
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Updated the private data š
Hello,
Thank you for the follow-up, and sorry for the delay.
Our dev team is already checking this issue on your website and will be back to you as soon as possible. We really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
Thank you.
Hello,
# Wordfence WAF
<IfModule mod_php5.c>
php_value auto_prepend_file '/home/admin/web/licentiebaas.nl/public_html/wordfence-waf.php'
</IfModule>
<IfModule mod_php7.c>
php_value auto_prepend_file '/home/admin/web/licentiebaas.nl/public_html/wordfence-waf.php'
</IfModule>
<IfModule mod_php.c>
php_value auto_prepend_file '/home/admin/web/licentiebaas.nl/public_html/wordfence-waf.php'
</IfModule>
<Files ".user.ini">
<IfModule mod_authz_core.c>
Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
Order deny,allow
Deny from all
</IfModule>
</Files>
# END Wordfence WAF
This rule in your htaccess file is preventing access to admin from all external websites. Please do the following to connect to the Analytics:
1) Take a backup of htaccess & wordfence-waf.php file.
2) Delete both these files from your site.
3) Update the Permalinks.
4) Connect to Analytics.
5) Upload the htaccess & wordfence.waf file and update the permalinks.
I hope that helps.
Hello, the problem is still not solved. I deleted Wordfence files, data & tables. I removed the Wordfence module from .htaccess but it is still not solved.
Hello,
Are you using WordFence on another website hosted on the same server? That is usually a reason for this issue as well.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
