-
Hi, I´ve installed your plugin & i´m trying to connect with google services but rankmath redirects me to the general options.
the site is lmtusilueta.com
thanks
-
Following this thread as I have exactly the same problem.
Revoking the permission in Google and reconnected didn’t help.Me too – when i select the account, property and view aren’t loading and cant save actually.
me too same problem – when i select the account, property and view aren’t loading and cant save actually.
I am also having this problem.
Same problem, The new Google Analytics 4 properties and views are not shown on the dashboard, only the OLD UA properties.
My situation is resolved. When I was redirected to the General Options, I simply did not notice that all I had to do was make the appropriate choices under the “Search Console” and “Analytics” tabs. Once I made the appropriate changes, Rank Math starting to fetch my Google data.
This is not working too!
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please follow these steps:
If you are not seeing any data inside your Analytics module, this guide might help you.
A. Pre-check List
1. You should not be using Google Analytics v4 or Matomo Analytics.2. Update to the latest version of Rank Math Free & PRO
3. Ensure that you are logged in to your paid account:
4. Disconnect and reconnect your account from inside WordPress:
<h2>B. Refresh Tokens</h2>
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions
2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Re-create database Table
button.
3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click theReconnect
link
4. Let the process complete and it might take around 30 minutes.
5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Rebuild Index for Analytics
button.
6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/
If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > Database Tools and click theRebuild Index for Analytics
button
We really look forward to helping you.
Ich habe auch das gleiche Problem! Wenn ich das Konto auswähle, werden die Eigenschaften und Ansicht nicht geladen und können nicht gespeichert werden. Das Analytic Konto von Google kann ich nicht verbinden!
- This reply was modified 4 years, 1 month ago by sammelbiene.
There is no way to select any properties with GA 4. How do we going to solve this?
Whats the problem ?? Support is very bad..
Guys, I got a reply from support. GA4 properties are not supported yet!
Hello,
I’m sorry for the delay and for any inconvenience this issue may have caused you.
GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.
However, we will begin working on the integration as soon as they improve their V4 API.
In the meantime, you can enable GA v3 by following this:
and then choose
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thnx it works now!
Hi,
Glad that helped.
Please let us know if we can close the thread now.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Can´t connect to analytics’ is closed to new replies.