Can't connect my rank math seo suite plugin with my account

  • I’ve created my account using my google account. This worked well and I’m able to logon and logoff without problems.
    But I’m not able to connect my WordPress rank math seo suite plugin to this account.
    At the moment there are no new updates available (I’ve read in a post that there was an update because of such an issue)

    • This topic was modified 3 months ago by  Todd.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing some more details about the kind of errors that you are getting while to connect your Rank Math account to the plugin? A screen recording would really help.
    Additionally, please check whether you can reproduce this issue on another browser.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have just resent your login email.

    In case you did not receive that, I am adding it to the sensitive data section of this topic as well.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi!

    Thanks for the fast answer! The login mail I’ve not received but using the data you’ve provided me I was able to login now! I had the issues in several browsers, so it had nothing to do with that.
    Thanks very much for supporting me!

    I’ve created my account using my google account. This worked well and I’m able to logon and logoff without problems.
    But I’m not able to connect my WordPress rank math seo suite plugin to this account.
    I could not activate the rank math with two different accounts. I can not attach my WordPress account to my rank math account. I’ve received the activation email, but I still can not enable the rank math. please guide me.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind letting me know the kind of errors that are reported when you try to activate your account? if the error is related to your password, please reset your password from the rankmath.com login page as shown below:
    IMG

    Looking forward to helping you. Thank you.

    ​​​​​​​

Viewing 5 replies - 1 through 5 (of 5 total)

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