Can't connect my rank math seo suite plugin with my account

#2941
  • Resolved Starlene Honey
    Rank Math free

    I’ve created my account using my google account. This worked well and I’m able to logon and logoff without problems.
    But I’m not able to connect my WordPress rank math seo suite plugin to this account.
    At the moment there are no new updates available (I’ve read in a post that there was an update because of such an issue)

    • This topic was modified 5 years ago by Todd.
Viewing 15 replies - 1 through 15 (of 23 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing some more details about the kind of errors that you are getting while to connect your Rank Math account to the plugin? A screen recording would really help.
    Additionally, please check whether you can reproduce this issue on another browser.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd
    Rank Math free

    Hello,

    I have just resent your login email.

    In case you did not receive that, I am adding it to the sensitive data section of this topic as well.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Starlene Honey
    Rank Math free

    Hi!

    Thanks for the fast answer! The login mail I’ve not received but using the data you’ve provided me I was able to login now! I had the issues in several browsers, so it had nothing to do with that.
    Thanks very much for supporting me!

    I’ve created my account using my google account. This worked well and I’m able to logon and logoff without problems.
    But I’m not able to connect my WordPress rank math seo suite plugin to this account.
    I could not activate the rank math with two different accounts. I can not attach my WordPress account to my rank math account. I’ve received the activation email, but I still can not enable the rank math. please guide me.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind letting me know the kind of errors that are reported when you try to activate your account? if the error is related to your password, please reset your password from the rankmath.com login page as shown below:
    IMG

    Looking forward to helping you. Thank you.

    ​​​​​​​

    i am trying to connect my account rankmath but password not connected please reset the password send mail me to connect my account

    Hi @Abdullatif

    To reset your password you need to navigate to rankmath.com and click on the SIGN IN menu item in the top right part of the screen (on desktop) and then look for the Forgot Password? link. You can reset your password through email.

    Hope that helps.

    • This reply was modified 4 years, 8 months ago by Balazs.

    Dear sir I also triad connect my rank math seo suite plugin with my account. result negative. how to connect rank math seo suite in our website

    Hi @mahidurr64

    Thank you for getting in touch with us and sorry for any inconvenience caused.

    What kind of error are your getting when you try to activate the account? Could you please login to your site from a different browser and check whether the same problem will be reported?

    Let us know how this goes. Thank you.

    Same thing appened to me. I logged in to rankmath but I was only told to enter my name and email now I cant input a password. I went to the change password field and it keeps saying input your current password. I don’t have a current password and I can’t connect my rankmath account with no password

    Same thing happened to me. I logged in to rankmath but I was only told to enter my name and email now I cant input a password. I went to the change password field and it keeps saying input your current password. I don’t have a current password and I can’t connect my rankmath account with no password

    Hello,

    Thank you for contacting Rank Math today.

    Kindly confirm, did you find any email (checked spam folder) with the login details as outlined above? Are you able to register afresh?

    Could you also share with us the account email address on the sensitive data section so that we may check it out and try to help.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Thank you for contacting Rank Math today.

    Kindly confirm, did you find any email (checked spam folder) with the login details as outlined above? Are you able to register afresh?

    Could you also share with us the account email address on the sensitive data section so that we may check it out and try to help.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Thank you for contacting Rank Math today.

    Kindly confirm, did you find any email (checked spam folder) with the login details as outlined above? Are you able to register afresh?

    Could you also share with us the account email address on the sensitive data section so that we may check it out and try to help?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Thank you for contacting Rank Math today.

    Kindly confirm, did you find any email (checked spam folder) with the login details as outlined above? Are you able to register afresh?

    Could you also share with us the account email address on the sensitive data section so that we may check it out and try to help?

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 15 replies - 1 through 15 (of 23 total)

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