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I cannot connect Google Analytics & RankMath Free Version 1.0.52.3.
I went into Google Analytics, and it indicated that it was connected to RankMath.
But the RankMath dashboard in WordPress didn’t show that it was connected to Google Analytics, and there was no data showing.
Following RankMath’s instructions, I attempted to disconnect and then reconnect to Google Analytics, but it didn’t work.
Is it possible to do this, or is the paid/pro version needed?
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please follow these steps:
If you are not seeing any data inside your Analytics module, this guide might help you.
<h2>A. Pre-check List</h2>
1. You should not be using Google Analytics v4 or Matomo Analytics.2. Update to the latest version of Rank Math Free & PRO
3. Ensure that you are logged in to your Rank math account:
4. Disconnect and reconnect your account from inside WordPress:
<h2>B. Refresh Tokens</h2>
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions
2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Re-create database Tablebutton.
3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click theReconnectlink
4. Let the process complete and it might take around 30 minutes.
5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the
Rebuild Index for Analyticsbutton.
6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/
If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > Database Tools and click theRebuild Index for Analyticsbutton
We really look forward to helping you.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thank you for the update and apologies for the late follow up.
The access seems to have expired.
Please ensure you are not using Google analytics version 4 as this is currently doesn’t work with Rank math. GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.
However, we will begin working on the integration as soon as they improve their V4 API.
In the meantime, you can enable GA v3 by following this:
and then choose
If you still want us to look into it, please update the access to at least a week.
Looking forward to helping you. Thank you
The ticket ‘Can’t Connect Google Analytics & RankMath Free’ is closed to new replies.