Can’t Connect Account

#392019
  • Resolved Kristel
    Rank Math free

    Hi there, My RankMath plugin won’t connect to either my RankMath account or my Google Analytics account. Every time I click the “Connect Now” button it takes me to a page where I can click the yellow “OK, Activate Now” button.” Then when I click this button I get a 403 error that says “Forbidden You don’t have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.” How do I fix this? Thank you for your assistance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please check if your website has the ModSec (ModSecurity) feature enabled in your server as it can block the saving module from Rank Math. You can get in touch with your web host for assistance with this process.

    If so, you can disable that and check if the issue still persists on your site. If it does, this suggests that the rules that have been set are blocking the requests from our plugin.

    Let us know how this goes.

    Thank you.

    Hi Reinelle, thank you for your reply! I did contact my host and they were able to resolve the problem for me.

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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