Cant buy pro and link to the store does not have any subscriptions.

#196937
  • Resolved Daniel Svendsen

    2 years, 11 months ago

    Rank Math free

    Hello,

    I´m getting this error, when buying a subscription and after “accept the Terms and Conditions & Privacy Policy” When i get this error and URL: https://rankmathllc.onfastspring.com/ refused to connect.

    In my account under subscriptions “You have no active subscriptions. Find your first subscription in the store.” The link to the store does not contain any buyable products or subscriptions.

    Very unprofessional and misleading, I just wanted to support and try out some PRO features. Now i´m not so sure if “PRO” will break every thing on every site…

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’m assuming you have already visited our pricing page since you mentioned that there’s an issue in the I accept the Terms and Conditions & Privacy Policy.

    If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Please also ensure that there are no Ad-Blockers installed in your browser upon purchasing Rank Math PRO.

    I hope that helps.

    Thank you, and looking forward to your update.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cant buy pro and link to the store does not have any subscriptions.’ is closed to new replies.