Can’t access content AI after purchase

#756015
Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    Thank you for reaching out to us regarding the issue you are facing with accessing Content AI after your purchase.

    If you have recently purchased the Content AI plan and are unable to access the feature, please ensure that you have refreshed the credits in the Rank Math settings. To refresh the credits, please follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math > General Settings > Content AI.
    3. Click on the option to refresh the credits.

    Here is a screenshot for reference:
    Refresh Credits

    After refreshing the credits, please try accessing Content AI again. If you encounter any further issues or need additional assistance, feel free to let us know.

    We appreciate your patience and understanding as we work to resolve this matter for you.

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can’t access content AI after purchase’ is closed to new replies.