Cant able to click Elementor SEO

#26542
  • Resolved Mandar Patil
    Rank Math free

    [Issue- Feedback] After updating, i can able to see tab of SEO in elementor side panel but which is not clickable. Looks like its a Static text.
    [Troubleshooting Done]tried with Just enabling Elementor and Elementor Pro and rankmath plugin. Also tried switching themes but didnt worked.

    Showing below error in Google Developer console.

    >>Uncaught Error: Routes: panel/elements/rankMath not found.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This feature works smoothly on my end as shown below:
    Elementor Screenshot
    Could you please check if this could be resulting from a conflict with one of your installed plugins by performing the following steps:

    Confirming a Theme/Plugin Conflict With Rank Math

    Looking forward to helping you. Thank you.

    Jerry
    Rank Math pro
    Content AI Starter

    Hi

    I am having the same problem, I am running health check and not getting any conflicts as per the plugin

    Jerry

    Todd
    Rank Math free

    Hi Jerry,

    Can you please confirm:

    1. If you are using the latest version of Rank Math and Elementor?
    2. Which PHP version are you using? You can check from WordPress Dashboard > Tools > Health Check > Info

    We look forward to helping you.

    Jerry
    Rank Math pro
    Content AI Starter

    I am running 7.1

    Thanks

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jerry
    Rank Math pro
    Content AI Starter

    Hi

    Although health check said I was ok I worked through my plugins to see if any are in conflict and I solved the problem.

    Thanks for your help

    Hi Jerry,

    Thanks for the follow up.

    I am glad that you were able to resolve this through the conflict test 🙂

    Feel free to contact us should any other issues come up 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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