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I have removed the schema on my page first and disable the schema option, but I could still see it on my HTML and the rich snippet result tool can detect it as well.
I have used the site health checker from your answers to the other questions but it still doesn’t help.
I also tried to enable the rank math schema again and try to change a few things but nothing happened, seems that specific set of code could not be removed or edited.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please clear your website cache and see if the schema is removed from the page?
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Cannot remove the schema’ is closed to new replies.