Cannot pay rank math AI

#673221
  • Resolved Asha SEO
    Rank Math free

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

    I received this message when paying rank math AI
    my gmail : a********@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with your payment for Rank Math AI. We understand the inconvenience this may have caused you.

    The error message you received could be due to various reasons, such as the country selected during the payment process, VPN or proxy settings, or ad blockers. We recommend checking the following:

    1. Ensure that the correct country is selected in the dropdown menu at the top-right corner of the checkout page.
      Change country in Fastspring

    2. Turn off any VPN or proxy server that might be enabled, including built-in VPNs in some browsers.

      Some browsers have in-built VPNs

    3. Review your browser settings and turn off any ad blockers, including built-in ones in some browsers.

      Turn off your ad blocker

    If you’ve checked these settings and are still facing issues, please let us know, and we’ll be happy to assist you further.

    We look forward to hearing back from you.

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math

    I still cannot pay after following your request

    Hello,

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on
    – Your IP is not a Proxy, or you are using any VPN or hosting service

    You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

    If the issue persists, or the methods above don’t resolve the issue, please send a screencast link to the sensitive data section. You can use a tool like loom to record what you see on your screen.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Cannot pay rank math AI’ is closed to new replies.