Cannot Edit Snippet

#20396
  • Resolved NORG Computers

    4 years, 5 months ago

    Rank Math free

    I cannot edit snippet, when I click the button it goes to the beginning of the page. All the information like Basic SEO and Additional are grayed out. I did find out that it is related to a plugin (Woocommerce Admin). When I deactivate it, then everything is working fine. Do you have any solution? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • maggames1968

    4 years, 5 months ago

    Rank Math free

    Hi there
    same problem here
    I cant even toggle between text or visual editor
    If i am deactivating plugins (Woo admin) or Rank Math than i can edit the product
    Strange,
    Thanks
    Marco

    • This reply was modified 4 years, 5 months ago by maggames1968. Reason: haha spelling totally off
    Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just released a new update to address the changes in the new WordPress version 5.3. Please update to v1.0.35.1 and let me know if the issue is still experienced.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Cannot Edit Snippet’ is closed to new replies.