Cannot connect Google properly

#154934
  • Resolved Contz
    Rank Math free

    Hi there, I’ve installed RankMath in the past.
    Disabled it and then re-enabled it.
    Now that I’ve done so, I see this image.
    https://ibb.co/vmbJfcg
    I cannot see anything for Search Console, Analytics etc.
    If I press reconnect, I see an empty page. If I click disconnect it doesn’t work.
    I don’t know if this is correct or not.
    Can you help me?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Contz
    Rank Math free

    Can you please help me?
    Thanks

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like you are using GA4 for your website.

    Please follow the steps in this link to verify that:
    https://rankmath.com/kb/using-ga4/

    If the issue still persists, could you please try reconnecting your account in Rank Math > General Settings > Analytics?

    I hope that helps. Thank you, and looking forward to your update.

    Contz
    Rank Math free

    Thanks a lot!
    It seems ok right now!

    https://ibb.co/xj1nC5q

    Right?

    Hello,

    Thank you for the update.

    Yes, that should be working fine now. It should show your website and connect your Google Search Console and Analytics to your website.

    Could you confirm if this issue is already resolved and we can close now?

    Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Cannot connect Google properly’ is closed to new replies.