Cannot connect analytics

#772879
  • Resolved Sweet Leaf
    Rank Math free

    Hi,

    Recently updated. Noticed analytics wasn’t connected, which was weird because I thought I connected it. Tried to connect it and I get the WordPress error:

    some error occured please try again after some time or use manual connect method

    Everything is updated to the most recent version ๐Ÿ™

Viewing 1 replies (of 1 total)
  • Hello, we apologize for the issue you are facing with connecting analytics after updating.

    If you are experiencing issues with the analytics connection after updating, it could be due to various reasons such as an expired Google OAuth token, glitches in the Google Analytics connection, or authorization token expiration.

    To troubleshoot this issue, you can follow these steps:

    1. Test Connections:

      • Navigate to Rank Math SEO โ†’ General Settings โ†’ Analytics.
      • Click on the Test Connections option to validate the existing connections. A green signal indicates a valid connection, while a red signal indicates a glitch in the connection.
      • If there is a glitch, reconnect your Google account by clicking on the Reconnect button.
    2. Reconnect Your Google Account:

      • Go to Rank Math SEO โ†’ General Settings โ†’ Analytics.
      • Click on the Reconnect link to disconnect and reconnect your Google Account with Rank Math.
    3. Refresh Tokens:

      • Delete Rank Math app permissions from your Google Account here.
      • Recreate database tables by going to WordPress Dashboard โ†’ Rank Math SEO โ†’ Status & Tools โ†’ Database Tools and clicking on Re-create Tables.

    If the issue persists even after following these steps, please open a support ticket here and share the error log with us for further assistance.

    Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue for you.

    Sources:
    Resolving Rank Math Analytics Related Issues ยป Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic ยป Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cannot connect analytics’ is closed to new replies.