Cannot access free ai credits

Hello,

Thank you for reaching out to us about the issue you are facing with accessing your free AI credits.

To resolve this, please ensure that you are logged in to the correct Rank Math account where you have the 750 AI credits allocated. You can check this by visiting the Rank Math Account area and verifying the remaining credits. Here is a screenshot for reference:

If you are unable to see the correct number of credits in your Rank Math account, it might be due to a mismatch between the emails on your Rank Math and Content AI accounts. In such cases, we recommend contacting our support team to assist you in merging both accounts or transferring the credits to the correct email associated with your account.

Additionally, if you have already verified the correct account and still facing issues, please reply to this ticket, and a human agent from our support team will further investigate and assist you accordingly.

We appreciate your patience and cooperation in resolving this matter.

Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
How to Restore Missing Content AI Credits » Rank Math

Hello,

Thank you for contacting support.

Please head over to WordPress Dashboard > Rank Math SEO > General Settings > Content AI and click the little circling arrow near the credit count at the bottom.

If you see an error message when doing that, please share the error message with us so we can advise on how to fix this.

Looking forward to hearing back from you.

Hello,

We are super happy that this resolved your issue.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.