Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Hello,
No worries, there’s no inconvenience.
Sure, I was just curious to test out the tool and see how it works, there’s wasnt a free trial so I had to book it.
But some of the blocking points were:
– quite hard to navigate at the beginning , i guess there is a learning curve
– for some things it feels like a lot of credit is going away, like the keyword check (500 credit)
– the interface was a bit tricky and also the integration didn’t fully work even after a full day some options weren’t available
– there was only annual billing plan, there wasn’t an option for a monthly version
Hope this gives a bit more clarity on the blocking points i experienced.
I still liek the tool for overall SEO check when we publish articles, it’s great =)
Thanks for your help,
wish you a nice day
Hello,
Thank you, we appreciate your feedback.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
