Cancel content ai and refund

#643851
  • Resolved Joseh
    Rank Math free

    Hi I want to cancel my content ai subscription, i mistakenly purchased on this account which has a free rank math subscription instead of my account with the pro subscription. I have canceled already but want to check how to get refund.
    Thanks
    Joseh

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for the unexpected delays and any inconvenience that might have been caused due to that.

    We can transfer the Content AI subscription to the preferred account. If you prefer that method, kindly share the email address of the PRO account in the sensitive data section and we will do the needful.

    However, if you do prefer to proceed with the refund, just let us know here.

    We really look forward to hearing back from you. Thank you.

    Joseh
    Rank Math free

    Please refund as I have already purchased content ai for my j*************@g********. thanks Joseh

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.