Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Also note that each Content AI Keyword Research request will cost 500 Credits while every word you generate will consume 1 Credit. And your 7500 Content AI credit will replenish on a monthly basis.
Let us know if you need assistance with anything else.
Thank you.
Thank you so much for your help! Your team has been very helpful. I just don’t really have time to keep track of one more thing and how many credits I’m using etc. Thank you again for your assistance.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
