Can You Upgrade GuzzleHttp Lib to New Version

#398871
  • Resolved Kasım Yılmaz

    1 year, 11 months ago

    Rank Math free

    Can you upgrade GuzzleHttp lib to new version?

    “The problem is Instant Indexing plugin. It is using old GuzzleHttp lib, we are using new version of that lib in our BoomBox Theme Extensions plugin, Instant Indexing plugin crash code execution, because of one function it can’t call in old version, so deactivating is help to resolve issue. We can’t downgrade our lib version, so you can contact with Instant Indexing plugin support to check is there a way to update that lib.”

Viewing 15 replies - 1 through 15 (of 15 total)
  • Jeremy

    1 year, 11 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Allow me to share this with our developer. We should get back to you shortly with an update with regard to this matter.

    Thank you so much for sharing this.

    Jeremy

    1 year, 11 months ago

    Hello,

    I got word from our developer and I was informed that this will be fixed in the next update of the Fast Indexing API plugin.

    Thank you so much for sharing this issue with us.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Kasım Yılmaz

    1 year, 11 months ago

    Rank Math free

    Thanks for help, and a reminder. I think you need check the wordpress support topic too https://wordpress.org/support/topic/guzzlehttp-lib-support/

    Kasım Yılmaz

    1 year, 11 months ago

    Rank Math free

    There is a new problem 😐

    https://ibb.co/W5WXXm4

    Jeremy

    1 year, 10 months ago

    Hello,

    We apologize for the inconvenience. I have opened this ticket again so we can ask for further details of the new issue.

    Can you please share some details on how to replicate that error?

    Also, please check if there are other plugins or your theme that are currently conflicting with our plugin. You may follow this guide to determine that: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    done.

    Miguel

    1 year, 10 months ago

    Hello,

    This error is likely related to a mismatch in the Guzzle HTTP library that we mentioned previously.

    If you would like us to take a closer look at the situation please also include the URL of the website as that is not mentioned anywhere.

    Looking forward to helping you.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    Oh sorry, i forget it.

    Anas

    1 year, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I installed the Health Check plugin and checked for conflict.

    The BoomBox Theme Extensions plugin is conflicting with Instant Indexing.

    When this plugin is disabled, the Indexing API is working fine.

    Check the screencast in the sensitive data section.

    Please get in touch with the plugin team and inform them about the issue, they should be able to fix it.

    Looking forward to helping you.

    Balazs

    1 year, 10 months ago

    Hello,

    We have just released a new update for the Instant Indexing plugin (version 1.1.14) that should fix this. Please test it with the new version and let us know if you experience any issue.

    Thank you. Looking forward to your reply.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    Thanks for updating guzzlehttp lib.

    Kasım Yılmaz

    1 year, 10 months ago

    Rank Math free

    I already stated that

    Miguel

    1 year, 10 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘Can You Upgrade GuzzleHttp Lib to New Version’ is closed to new replies.