Can not set up set map

#98495
  • Dear Rankmath,

    When I wish to use your plugin to set up a sitemap, i receive the following message

    Since you are using NGINX, add this code to your NGINX configuration file if your Sitemap pages are not loading or you can ask your hosting support to add it. Click here to see the code.

    I contacted wordpress and they say its not possible to put this in the code.

    What could i do? Because i really want to keep using your pluging and your sitemap

    Also when I enter the link on my sitemap that your plugin shows, i receive a 404 message.

    Could you please help

    • This topic was modified 3 months, 3 weeks ago by matthijspil.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The code is added to Nginx which is known to have issues with Rank math sitemap generation. Is your site hosted with WordPress? The code is meant to be added by your hosting provider. Did your hos give a reason as to why it is not possible to add this code ?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi Michael,

    My website is hosted by wordpress and they say they are unable to add this to their code. Does this mean it is not possible for me to use your plugin?

    Could you please assist me? still have the problem

    Hello,

    I will send this to the dev team to see if there is any workaround for this.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Can not set up set map’ is closed to new replies.