Can not choose Account when trying to open GA4 account

Hello,

I apologize for the inconvenience you are facing while trying to open a GA4 account through Rank Math. Thank you for sharing the screenshot; it helps us understand the issue better.

Based on the screenshot you provided, it seems that the “Account” dropdown is not displaying any options. To resolve this issue, please follow these steps:

1. Ensure that you are logged into your Google account that has access to Google Analytics.
2. Clear your browser cache and cookies or try using a different browser like Google Chrome.
3. Reconnect Rank Math with your Google account by following the steps mentioned in our guide on connecting your Google account with Rank Math SEO.
4. After reconnecting, navigate to Rank Math SEO → General Settings → Analytics and try selecting the Account again.

If the issue persists after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for your patience and cooperation.

Best regards.

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

If however, you are having challenges with this, then follow the steps below to fix it.

Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.

If you already have verified properties and you’re still unable to connect them – then follow these steps

1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

2) Re-connect to regenerate the auth token from Google

After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

3) Grant all necessary permissions

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

We hope this resolves the issue for you.

If you still face any problems or have any questions, please let us know. We’re always here to help.

Thank you.