Hello,
We appreciate your query. Unfortunately, it is not possible to change your plan from Content AI to Rank Math PRO directly. However, we can process a refund for your Content AI purchase, and then you can proceed to purchase the Rank Math PRO plan.
If you would like us to process your refund, please let us know. For more details, you can refer to the following KB article on the subject: Downgrade Plan.
We look forward to hearing back from you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math Refund Policy » Rank Math
can i get a refund of the content ai subscription then?
i just bought a subscription to rankmath pro
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
