Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please update to the latest version of Rank math and clear your cache then test your URL with Google rich results test tool: https://search.google.com/test/rich-results.
You can also share the affected URL(s) in the sensitive section so we can check from our end.
Looking forward to helping you. Thank you.
Hello, no improvement
google console report says:
Elementi rilevati
VILLA DI MESSENZIO ~ Associazione iLIVE
1 errore
Campo mancante “location”
All the same pages report the error
http://www.associazioneilive.org
Hello,
Thank you for contacting Rank Math today.
I checked your URL with Google rich results test tool but I can’t replicate the issue. Here is the results, please check and let us know: https://search.google.com/test/rich-results?id=D34w5I0V_YerotDbDBGYgQ
Looking forward to helping you. Thank you.
Thanks Michael, right, I’ll check
Hello,
are the pages of the portfolio that report this error:
Missing “location” field
https://www.dropbox.com/s/3vp4ztq1ikx9vo2/Eventi.png?dl=0
Hello Pablo,
The screenshot you shared is a search console capture and doesn’t list any specific pages. Please share the individual affected URLs so we can check.
You should also ensure you have added event location for the URLs with the issue. To do this just head to the page, click edit and in Rank math meta box under the schema tab, edit the schema to add the location.
Looking forward to helping you. Thank you.
Hi Michael, thanks for the help.
The “Location” property is not present in the “Event” schema table
The URLs concerned are all the pages with the “Event” scheme
I updated the screenshot https://www.dropbox.com/s/3vp4ztq1ikx9vo2/Eventi.png?dl=0
Hello,
We can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have sent this thread to the devs so they can check it, we will keep you informed.
Looking forward to help you.
Hello,
We are not getting any errors or warnings on your homepage:
https://search.google.com/test/rich-results?id=-154XjbLEb125V8OHXAFBg
We tried one of your internal pages but we are getting this:
Could you please share a few links to the posts/pages in question so we can check?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
