Bulk Edit Image – Alt Text

#55324
  • Resolved Lyle Dove
    Rank Math free

    Hi,

    I believe I’ve found a bug. When attempting to utilize the option to bulk edit the ‘Alt-Text’ field while in list view for the Media Library, it appears that the existing items alt-text is removed when all the fields are attempted to be edited. The ‘Title’ bulk editing works as expected, all the existing data remains.

    Lyle

    • This topic was modified 3 years, 10 months ago by Lyle Dove.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I couldn’t reproduce it in my local installation so we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for follow up.

    The access you have provide has no access to the WP dashboard.

    There has been an update with a fix concerning this issue. Please let us know if you are still experiencing the same on your site so we can look into it further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Mike,

    Yes, I confirmed that it was resolved in the version update, so at this point, we’re good.

    Regards,

    Lyle

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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