[Bug]Incorrect data

Hi Florian,

Thanks a lot for your query and we are so sorry about the trouble this must have caused.

Please head over to WordPress Dashboard > Rank Math > General Settings > Search Console

Then, hit the “update cache manually” button once.

That should do the trick and pull ALL your data from your actual Search Console profile.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Thanks for getting back to us.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hi Florian,

Thanks for the reply.

I am afraid that we cannot replicate the problem our test environments which suggests that the issue could be related to your environment.

Please let us know if we can offer any other help 🙂

Thank you.