Bug on sitemap?

#770983
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I understand your concern about the product link in the sitemap showing a shorter URL instead of the correct one on the website. This issue might occur due to various reasons, such as how the URLs are generated or if there are multiple ways to access the same product page.

    To ensure that the correct URL is displayed in the sitemap for your products, you can utilize the canonical tag feature provided by Rank Math. The canonical tag helps specify the preferred URL for a page, indicating to search engines like Google which version of the URL should be considered the primary one.

    By setting the canonical URL within Rank Math, you can guide search engines to index and display the correct URL for your products. Here is an example of how you can set the canonical URL in Rank Math:

    Canonical URL Option In Rank Math

    In this image, you can see where you can set the canonical URL within Rank Math’s settings. By ensuring that the canonical URL is correctly configured, you can address the issue of the product link showing a shorter URL in the sitemap.

    If you encounter any difficulties or need further assistance with setting up the canonical URL for your products in Rank Math, feel free to provide more details or screenshots, and we’ll be happy to assist you further.

    Thank you for raising this concern, and we appreciate your attention to optimizing your sitemap for better SEO practices.

    Warm regards.

    Sources:
    What Are the SEO Benefits of Sitemaps? » Rank Math
    Score 100/100 With Rank Math Post Tests » Rank Math
    Advanced Tab in Rank Math SEO’s Meta Box
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please ensure you have updated to the latest version of our plugins which is Rank Math Free v1.0.215.1 according to the Rank Math changelog https://rankmath.com/changelog/free/

    However, if the issue persist after updating, then we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    [Moved to the sensitive data section]
    if you want you can update the pro version but it fails!!!

    Hello,

    We checked your /scrub-viso-esfoliante-in-gel-250ml/ page and we can see it is redirecting to the /cosmetici/cosmetici-viso/scrub-viso-esfoliante-in-gel-250ml/. However, after checking your product sitemap, we can see the updated URL is showing there:

    However, right now you’re using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Looking forward to helping you.

    Thank you.

    dear staff here
    ordine RANKMATH230317-1215-46254
    maybe it expired? i don’t know!

    Hello,

    The subscription has already ended.

    If you wish to continue using the PRO features, you may purchase a plan again here: https://rankmath.com/pricing/

    Since you don’t have a PRO plan at the moment, the update will surely fail.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Bug on sitemap?’ is closed to new replies.