Bug in rankmath For Url Persian and Arabic languages

  • Hello
    There is a problem when Strip Category Base is enabled
    Google urls pages both in lower case (a, b, …) and in UPPER CASE (A, B, …).
    But in UPPER CASE mode, the pages are 404!
    But this is not an error in WordPress itself.
    And WordPress itself does not matter if the urls are lower case (a, b, …) or UPPER CASE (A, B, …) no 404 error occurs.
    I have sent you the urls of my site in the Sensitive Data section as an example.
    This bug has caused Google to give me a lot of 404 errors in the console search….

Viewing 5 replies - 1 through 5 (of 5 total)
  • In my reviews, WordPress itself does not have such a problem and it does not matter if the urls are uppercase or lowercase

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, I have created access for you
    Just be sure to disable the LH Force Lowercase URLs plugin to see what happens

    Hello,

    I tested your uppercase URL and it loads perfectly fine even when strip category base option is enabled, please check the screenshot in the sensitive section.

    I however tested your URL with this tool: https://httpstatus.io/ and the both(upppercase and lowercase) seem to show status 403 headers. Please test and check.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Bug in rankmath For Url Persian and Arabic languages’ is closed to new replies.