Browser Tab shows “Page not Found”

Viewing 15 replies - 1 through 15 (of 21 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The provided access seems to still require approval from admin.

    Could you also please share some of the URLs to follow to replicate this issue.?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael

    Please try again, it works here in an incognito tab. This are the URL’s where it show “Page Not Found”

    https://2wg.org/members/
    https://2wg.org/photos/
    https://2wg.org/documents/
    https://2wg.org/activity/

    Thank you very much, stay safe

    Hi Michael

    Is it not possible to change? Just in case, I extended the login for you.

    Thank you

    Hello,

    The code my colleague provided in other support tickets should fix the issue. Can you please add your site’s FTP access details in the Sensitive Data Section? Adding code from the theme editor could break your site.

    Looking forward to helping you.

    Hi Pratik

    If you’re talking about this code

    add_filter( 'rank_math/frontend/title', function( $title ) {
    if ( is_activity_page() ) { // Change this condition to check the BuddyBoss activity page
    return '';
    }
    return $title;
    });

    and

    add_filter( 'rank_math/frontend/title', function( $title ) {
        if ( is_activity_page() ) { // Change this condition to check the BuddyBoss activity page
            return '';
        }
        return $title;
    });

    Yes, this breaks my site that’s why I ask again (it was mentioned in the OP.

    Thank you

    Sadly the update today didn’t fix the issue 🙁

    By the way: Did i say that I added the code in the theme editor “Adding code from the theme editor could break your site.”? I did added the code in the functions.php per FTP.

    Any help would be appreciated, thank you much

    Hello,

    Sorry if I wasn’t clear. I didn’t say that you added the code from Theme Editor, all I said was that I don’t want to add the code from the Theme editor as any wrong code could break your site and we won’t be able to fix it from the Admin panel. If you want us to add the code in your theme’s functions.php file then please add your site’s FTP access details in the Sensitive Data Section.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please regenerate the temporary login link and add it to the Sensitive Data Section. The one you added now is expired and I couldn’t access the members, activity page without logging into your site.

    Looking forward to helping you.

    Hi Pratik

    I got this code, it works besides “Photos” and “Documents” which still show the “Page not Found” (code added with https://en-gb.wordpress.org/plugins/code-snippets/)

    add_filter( ‘rank_math/frontend/title’, function( $title ) {
    if ( bp_is_current_component( ‘members’ ) || bp_is_current_component( ‘activity’ ) || bp_is_current_component( ‘documents’ ) || bp_is_current_component( ‘photos’ ) || bp_is_current_component( ‘groups’ )) {
    return;
    }

    return $title;
    });

    I extended the link, should work now.

    Thank you very much for your help, stay safe

    • This reply was modified 3 weeks, 4 days ago by Jakob.

    Hello,

    Wow, thank you so much for sharing that with us. I am sure others will find it useful and if there is a way for us to incorporate this into the plugin, I will ask the dev. team to do it.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

    Can you please help me on the above…

    Hello,

    Sorry for the confusion here. Can you please add your site’s Admin & FTP access details again in the Sensitive Data Section? The data you added before got deleted as we accidentally closed the ticket.

    Looking forward to helping you.

Viewing 15 replies - 1 through 15 (of 21 total)

The ticket ‘Browser Tab shows “Page not Found”’ is closed to new replies.