Broken image link appearing in Full Width Image module with Divi

#1822
  • Hi Team,

    I am having a strange issue with a combination of DIVI and RankMath.
    When I am using Full-Width Image module in Divi then it shows the Image is not found. But If I DeActivate the RankMath, The error was gone. May Be some Plugin Conflict Issue.

    Kindly Take a look.

    • This topic was modified 3 years, 6 months ago by Dennis.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We are taking a look at this.

    We will get back to you ASAP.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I see the issue on your site. The #.XJ3V95gzbIU is being added to the URL which is throwing the error. The error in the console has nothing to do with the Rank Math plugin, even after deactivating Rank Math plugin I see the error in console.

    Some plugin or your theme is causing the problem. You can debug this issue by deactivating plugin one by one and switching to your default theme.

    Hope that helps. Thank you.

    Hi Team,

    Thanks for your prompt reply and action.
    I did the process as you asked and the results are updated into the “Sensitive Data” section for your reference – Labelled as “Updated Result:”.

    Just to make sure, We both are on the same page – I am talking about the issue on Header Section, Not the console errors.

    So, It’s Clearly related to RankMath.
    Kindly take a look once again.

    • This reply was modified 3 years, 6 months ago by Dennis.

    Hi Dennis,

    Thanks for the response.

    It looks like there is an empty image div that is loaded on the page but our content analysis tool is able to pick up this div and this is why it is only displaying when our plugin is active. I have added some screenshots to the sensitive data section.

    You can add the following CSS to the Custom CSS area of your theme to fix this:

    .et_pb_fullwidth_image img{
    display:none;
    }

    I hope this info helps.

    Hi Team,

    It’s Fixed.

    Thanks

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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