Broke website

#131424
  • Hi, I enabled the Instant Indexing feature and then it broke my admin panel saying “too many redirects”.

    I deleted the plugin from my file manager but I can’t add it back and reactivate it because I get the same error.

    How can I fix this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • same issues im faced

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    This is odd because we are not seeing this issue.

    Can you please share your WP and FTP logins in the sensitive data section so we can take a closer look?

    We look forward to helping you.

    Hi, I would prefer if you could just inform me how I can turn off the “Instant Indexing” feature from the database.

    Hello,

    Sorry for the delay and for any inconvenience this issue may have caused you.

    This has been submitted to our dev team for closer investigation, and we will be getting back to you in a short while.

    We seek your patience in this matter.

    Thank you.

    Hello,

    Sorry for the late reply. Can you tell us if the “Instant Indexing for Google” stand-alone plugin was installed on your site or not when you tried to enable the “Instant Indexing” module inside Rank Math?

    In order to programmatically turn off all Rank Math modules (even while Rank Math is disabled), you could run the following code once:
    update_options( 'rank_math_modules', [] );
    You can execute this with a “PHP Code Snippet” plugin, for example this: https://wordpress.org/plugins/code-snippets/
    Or, by adding it in the functions.php file of your current theme or child theme. Please note that the code only needs to run once, so you should remove it once it’s executed, otherwise you won’t be able to turn on any module in Rank Math.

    Then you should be able to enable Rank Math again. All the modules will be disabled, so you will need to turn them on again.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Broke website’ is closed to new replies.