Breadcrumbs rank math

#8666
  • Resolved Elior Bucris

    4 years, 10 months ago

    Rank Math free

    i am using rank math breadcrumbs.

    on posts, i am unable to see the post category, i have changed all the settings on the settings page, and it still not showing the categories on breadcrumb. some pictures attached.

    Breadcrumbs

    Breadcrumbs2

    • This topic was modified 4 years, 10 months ago by Elior Bucris.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hi there,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Elior Bucris

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Elior Bucris

    4 years, 10 months ago

    Rank Math free

    Hey

    I have added access information.

    Can help?

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I have been able to reproduce the issue on your site but I have not been able to replicate the same on my test environment, it is likely that the issue is stemming from a plugin or theme related conflict.
    Please help us to diagnose this by performing the steps outlined on this page: https://rankmath.com/kb/check-plugin-conflicts/

    Let me know how this goes. Thank you.

    RankBot

    4 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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