Breadcrumbs not working properly with shoptimizer theme

#31406
  • Resolved Seofoxx
    Rank Math free

    If you take a look to this product page you can see the breadcrumbs Home > Shop > product
    The breadcrumbs do not show the product category – any ideas why? Do i have to use it inside the permalink structure – otherwise its not shown?

    • This topic was modified 4 years, 2 months ago by Seofoxx.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have taken a look at the page source and it looks like your theme is using the default WooCommerce breadcrumbs.

    The Shoptimizer theme contains an option to choose the breadcrumbs that you would like to be displayed under Appearance > Customize > Layout > General as shown below:
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​​

    hi, sry, i activated the default since i made a request to the developer of the shoptimzer theme as well.
    no rank math is activated.
    Im not sure – if i dont use the real permalink structure – so with the product category included – is it possible that the breadcrumbs show the main category, since right now we have Home > product

    Todd
    Rank Math free

    Hi,

    Yes, Rank Math shows the main category in the breadcrumbs as well.

    You can enable that from WordPress Dashboard > Rank Math > General Settings > Breadcrumbs.

    Please note that you must paste the breadcrumbs code in your theme files to make it work. Exactly where? Your theme provider can give you the exact location as every theme is different and we don’t know where the best place is in your theme for the breadcrumbs.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Im confused, 4 days and no feedback. So can i expect one?

    Hello there,

    Apologies for the delay in getting back to you.

    Could you please head over to Rank Math > Titles & Meta > Products > Primary Taxonomy and check whether this is set to product category?

    If it is we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    👍 Thanks You made my day! Probplem solved and im deeply impressed how much settings rank math is offering.

    Todd
    Rank Math free

    Hi,

    We are so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://s.rankmath.com/reviewrm

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Breadcrumbs not working properly with shoptimizer theme’ is closed to new replies.