Breadcrumbs don’t show category

#71981
  • Resolved George
    Rank Math free

    Hello,

    I really love your product because it eases me on improving my site’s SEO. However, I’ve just encountered one issue on breadcrumb which I need your help to fix it. The issue is I have activated the ‘Show Categeory’ option on the breadcrumb setting, but when I see it on my post, there is no category displays.

    It just displayed –> Home > title of my post. Just it.

    Can you help me find what’s the problem with it?

    Thank you for your time.

    Regards,

    Zai

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    George
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello Zai,

    You had to choose the Categories in the Primary Taxonomy settings.

    Doing that has fixed the issue on your website.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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