breadcrumbs do not appear after upgrade rank math plugin

#227031
  • Resolved Sergio
    Rank Math free

    hello guys, I updated the plugin rank math to the latest version but I saw that unfortunately the breadcrumbs in the single product view have disappeared, how do I get them back visible as before?
    I use the snippets ” plugin but I don’t have much experience about it (about 4 months ago I had a guy add it)
    thanks a lot to everyone

    i use ocean wp theme with elementor, ocean wp developers told me it’s a rank math responsibility that there will probably be some setting to rectify

Viewing 15 replies - 1 through 15 (of 17 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The filter code you have shared is to modify the breadcrumbs item. To show the breadcrumb, you have to place the below code to your current theme’s function.php file.

    <?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    hello, thanks for your message, unfortunately adding that code I get the following error

    https://www.dropbox.com/s/el18e6vil2y4mij/dddde.JPG?dl=0

    Ankit
    Rank Math business

    Hello,

    My apologies, Please kindly paste the code inside your theme’s single.php or header.php wherever you prefer to show the breadcrumbs.

    Looking forward to helping you. Thank you.

    thank you! finally they show up (I put it on header.php)

    unfortunately, however, it is positioned in a different way than before, how can I change the position of the breadcrumbs?

    https://www.dropbox.com/s/ljam5p5hu8zkzmo/rrgrgrg.JPG?dl=0

    Ankit
    Rank Math business

    Hello,

    It would be very hard to tell us for the actual Div class, Could you please share the URL of your website?

    Looking forward to helping you. Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    sure , add sensitive data

    Ankit
    Rank Math business

    Hello,

    It doesn’t look like Rank Math breadcrumbs. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    thank you very much, I just updated the data

    Ankit
    Rank Math business

    Hello,

    I have inspected your breadcrumbs and find out that your theme is taking care of the breadcrumbs customization. You can head over to Themes > Customizer > Typography > Breadcrumb and change accordingly.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    thanks a lot Ankit, I took a look and the customization doesn’t give me the ability to change the position of the breadcrumb

    I would like to give more height below (1) and make it smaller on the side (2)

    how can I do?

    https://www.dropbox.com/s/n6qr2uy1q5vxu5v/555.JPG?dl=0

    Ankit
    Rank Math business

    Hello,

    I have added the following code inside Themes > Customize > Additional CSS

    .site-breadcrumbs {
    	padding: 10px 180px;
    }

    Here is the screenshot for your reference:
    https://i.rankmath.com/m0JU1V

    Please clear your web browser cache to see the changes or you can also try the incognito mode.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)

You must be logged in to reply to this ticket.