Hello,
I apologize for the issue you are facing with the category breadcrumbs not appearing consistently on your articles despite enabling them in Rank Math settings.
The inconsistency you are experiencing could be due to various reasons such as theme settings, conflicting plugins, or specific configurations on individual posts. To troubleshoot this issue, please follow these steps:
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Theme Settings: Ensure that your theme is not adding its own breadcrumbs that might conflict with Rank Math’s breadcrumbs. You may need to ask your theme developer to disable or remove any existing breadcrumbs added by them.
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Plugin Conflict: Check if there are any other SEO plugins or plugins that might be adding breadcrumbs conflicting with Rank Math. Disable any other breadcrumb-related plugins to see if it resolves the issue.
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Post-Specific Configurations: Verify the settings for the articles where the breadcrumbs are not appearing. Check if the primary category is correctly set and if there are any specific configurations on those posts that might be affecting the breadcrumbs.
If after following these steps, the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will further investigate and assist you in resolving the inconsistency.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
Best regards.
Sources:
Rank Math General Settings
How to Enable Breadcrumbs on Your Website With Rank Math SEO » Rank Math
How to Optimize a Category Page » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
In order to add the category to your breadcrumbs, please make sure you’ve selected the primary category. Here’s how you can do that: https://rankmath.com/kb/how-to-choose-a-primary-category/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Thank you for the quick answers.
I have already selected the primary category, but it still doesnt work.
I have updated the sensitive data because I did all your tutorials but without success…
Thanks for your help
Hello,
We would like to investigate this further by turning on troubleshooting mode on your website but the plugin “Health Check & Troubleshooting” doesn’t seem to be working on your website. This is the guide we are trying to follow: https://rankmath.com/kb/check-plugin-conflicts/
Are you able to create a staging website on your end? If you can, please create one, reproduce the error there, and share the login access here, this will allow us to deeply investigate the issue and resolve it permanently without worrying about breaking the live website.
We really look forward to hearing back from you. Thank you.
Hello,
As we couldn’t reproduce this issue on our setup, we’ll need to debug it on your site. To do that, we’ll first need to run a conflict check. Since the Health Check plugin is not functioning, would it be ok to deactivate the plugins on your live site?
Additionally, could you please provide your site’s FTP access details in the Sensitive Data Section?
Looking forward to assisting you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
